Contact Us:
We are happy to answer any of your questions!
For Product Support:
please contact support@gswiftr.com
or via Chat from 9am - 2pm PST

Contact Support for returns before sending In your product.
For Product Returns Please Send Product To:
Gswiftr
297 Glen Vista St
San Diego, CA 92114

Returns
Our policy lasts 30 days. If 30 days have gone by since you received your  product, unfortunately we can’t offer you a refund

To be eligible for a return please contact us within the 30 days. It must also be in the original packaging.

Additional non-returnable items:
* Gift cards

To complete your return, please contact us through email or via chat first.
Please do not send your purchase back to the manufacturer. But to the above address after contacting support

There are certain situations where only partial refunds are granted (if applicable)
- Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@gswiftr.com

Exchanges (if applicable)
We only replace items if they are defective or damaged. We don't do exchanches



Shipping

To complete your return, please contact us through email or via chat first.
To return your product, you should mail your product to our Customer Service Office: 297 Glen Vista Street, Chula Vista, Ca 92114

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost you paid for shipping the product back to use will not be refunded

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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